To effectively assist our veteran population and expand its service representation program, VetsFirst is implementing an exciting new Web-based service: Ask VetsFirst. This ground-breaking service will avail large numbers of veterans of an opportunity to get assistance with benefits-related inquiries quickly and efficiently.
“The service will be staffed by trained and experienced VetsFirst National Service Officers and para-legals that will handle cases/requests in a one to one fashion,” says Ziggi Landsman, United Spinal’s vice president of Assistive Technology and the Ask VetsFirst’s administrator. “United Spinal has recognized the need and the benefit for assisting veterans in an efficient and timelier method than has traditionally been utilized by veteran service organizations. The ability to assist large numbers of veterans quickly, and the universal availability of this service via the internet will be a great asset to those veterans seeking assistance.”
Leonard Selfon, Senior Vice President of VetsFirst explains the significant advantages veterans will receive from using the new service. “Ask VetsFirst will serve as a resource for education and outreach. It will serve as an internet destination to learn about available VA benefits and services, eligibility requirements and how the claims process works. There will be a selfserve component where visitors can search topics from knowledge books, fact sheets, forms and procedural guides. There will also be a feature that allows users to ask direct questions and receive answers from accredited service officers. The Web site will also provide news and information that affects veterans and service members, as well self-help guides.”
Ask VetsFirst can be accessed from the VetsFirst site at: